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Testimonials

From Canada

โ€œObsessed. The packaging is fun, feminine, and actually sells itself. My clients grab it before I even finish explaining.โ€ - Lash Artist

USA

โ€œEverything feels intentional. The products work and they look good doing it. Cute packaging that converts? Say less.โ€ - Licensed Esthetician

Frequently Asked Questions

When will my order ship?

Orders are typically processed within 1โ€“3 business days unless otherwise noted. You will receive tracking information once your order has shipped. Processing time is separate from carrier transit time.

Do you offer expedited shipping?

Yes. Expedited shipping options are available at checkout for professionals who need product quickly. Delivery timelines will be displayed before final purchase

Do you ship internationally?

Yes. International shipping rates and delivery times are calculated at checkout. Duties and customs fees may vary by country and are the responsibility of the recipient.

Are Brow Heroes Pro products designed for licensed estheticians and lash artists?

Yes. Brow Heroes Pro products are designed specifically for licensed estheticians, brow artists, lash techs, and studio owners who perform professional services such as brow lamination, hybrid dye, lash lifts, and extensions. Our formulas and tools are created to integrate into a working studio environment, not just retail shelves.

Is Good Baseโ„ข safe for lash extensions and lash lifts?

Yes. Because Good Baseโ„ข is oil free, it is safe for use with lash extensions, lash lifts, brow lamination, and tint services. Oil based cleansers can weaken adhesive bonds and fade stain more quickly, which is why professionals prefer an oil free cleanser in their service flow.

Can you use Good Baseโ„ข before brow lamination or hybrid dye?

Yes. Good Baseโ„ข is an oil free, non drip cleanser designed for professional prep. Using an oil free cleanser before brow lamination or hybrid dye helps remove makeup, brow gel, and residue without interfering with chemical processing or stain longevity. Proper prep supports more consistent professional results.

Why is an oil free cleanser important for brow lamination and lash retention?

Oil based cleansers can interfere with chemical processing during brow lamination and weaken adhesive bonds in lash extensions. Using a professional oil free cleanser helps ensure even processing, better stain longevity with hybrid dye, and stronger lash retention. Proper prep and maintenance are essential for consistent professional results.

What should I do if my order arrives damaged?

If your order arrives damaged, please contact us within 5 days of delivery with clear photos and your order number. We will review and resolve promptly.

ย How can professional brow products increase studio revenue?

Implementing structured aftercare and intentional retail can significantly increase studio revenue without adding more service hours. Professional brow products that support longevity improve client trust, increase rebooking rates, and create additional retail income per appointment.

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Country/region